Flexibility to choose
Now there’s a more
convenient way to
tablets, and laptops
against loss, theft,
Protection Pack lets
• Cover your AT&T mobile
device, plus your choice
of two additional, eligible
smartphone, tablet, or laptop devices, whether or not they’re part of your AT&T account.
• Enjoy declining deductibles,
no-hassle claims, prompt replacement,
and easy access to advanced technical support.
1AT&T Mobile Insurance and the insurance components of AT&T Mobile Protection Pack and AT&T Multi-Device Protection Pack are underwritten by Continental Casualty Company, a CNA Company (CNA), and administered by Asurion Protection Services, LLC (in California, Asurion Protection Services Insurance Agency, LLC, CA Lic. #0D63161. In Puerto Rico, Asurion Protection Services of Puerto Rico, Inc.), a licensed agent of CNA.
AT&T Multi-Device Protection Pack (MDPP): Includes Multi-Device Insurance, Multi-Device ProTech support, and Protect Plus App. Must enroll primary device within 30 days of new activation or device upgrade unless currently enrolled in Mobile Insurance or Mobile Protection Pack. Monthly charges ($29.99) billed directly to your wireless account. Cancel any time. Multi-Device Insurance: Covers up to 3 eligible devices in good working condition at enrollment. Devices: Primary device must have active AT&T wireless plan (excluding GoPhone®). Wi-Fi-only laptops and tablets (not connected to AT&T wireless service) must have Windows® Vista, OS® X, Android™, or iOS or newer operating systems, and coverage benefits for these devices commence 30 days following enrollment. Deductibles: Standard deductibles apply and are billed to your account. Declining deductibles may apply based on eligibility. Coverage: Coverage for loss, theft, accidental physical or liquid damage, and mechanical and/or electrical malfunction after expiration of manufacturer warranty period. Claim limits: 6 shared claims within any consecutive 12 month period. Maximum value of $1,500 per occurrence. Connected device claims may be fulfilled with new or AT&T Certified-Like New equipment of the same or other models of like kind and quality. Colors, features, and accessory compatibility are not guaranteed. Wi-Fi tablets and laptops may be provided repair or replaced with new or refurbished equipment of the same or other models of like kind and quality at the discretion of the insurer. Multi-Device ProTech support: available for covered devices only; support provided by AT&T Mobility LLC.
Additional restrictions apply. All applicable taxes and surcharges extra. For coverage details, as well as a list of list of eligible devices and deductibles, see att.com/mdpp.
2For claims approved by 5 p.m. CT, devices will be shipped and, in most cases, delivered the next day. Non-connected or Wi-Fi device repair and replacement generally takes 3–5 business days from the date Asurion received the equipment (applies to Multi-Device Protection Pack only). Deliveries to Alaska, Hawaii, Puerto Rico and the U.S. Virgin Islands cannot be shipped for next-day delivery.
3Protect Plus App: Requires compatible phone or tablet with AT&T wireless service. Technical limitations may prevent certain features from working on all devices. App functionality requires device to be powered on and connected to the internet. Data charges apply for app download. Accuracy, availability, and timeliness are not guaranteed. Protect Plus App provided by Asurion Mobile Applications, LLC.
4A non-refundable deductible will be charged for each approved claim. Continuously enrolled customers who go claim-free for 6–12 consecutive months save 25% off the standard deductible; and at 12 consecutive months or more save 50% off the standard deductible.
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