Requires eligible device with qualified plan in good working condition. Cancel any time. Standard deductibles, claim limits, and other restrictions apply. See important terms below
Protection plus support
Mobile Protection Pack includes expert support and an app to help manage and secure your content for a single eligible device—all at an affordable cost.
And, if you’re claim-free for 6 or more consecutive months, you can save 25% to 50% off with declining deductibles!3 Once your claim is approved, you will receive your replacement as soon as the next day.2
You have 30 days to enroll in AT&T Mobile Protection Pack after you activate or upgrade your device. If you are a current Mobile Insurance customer, you can switch your enrolled number to Mobile Protection Pack at any time if you’re eligible.
Protect it with AT&T Mobile Insurance
1AT&T Mobile Protection Pack: Includes AT&T Mobile Insurance, ProTech support, and the Protect Plus app. Must enroll within 30 days of new activation or device upgrade, or already be enrolled in AT&T Mobile Insurance or AT&T Multi-Device Protection Pack to be eligible. Monthly charges of $10.99 per enrolled number billed directly to your wireless account. Cancel any time. Devices: Requires eligible device with active AT&T wireless plan (excluding GoPhone®) in good working condition at enrollment. Deductibles: Standard deductibles apply and are billed to your account. Declining deductibles may apply based on eligibility. Coverage: Coverage for loss, theft, accidental physical or liquid damage, and mechanical or electrical malfunction after expiration of manufacturer warranty period. Claim limits: Two claims within any consecutive 12-month period. Maximum value of $1,500 per occurrence. Claims may be fulfilled with new or AT&T Certified Like-New equipment of the same or other models of like kind and quality. Colors, features, and accessory compatibility are not guaranteed. Mobile Insurance is underwritten by Continental Casualty Company, a CNA company (CNA), and administered by Asurion Protection Services, LLC (in California: Asurion Protection Services Insurance Agency, LLC, CA Lic. #OD63161; in Puerto Rico: Asurion Protection Services of Puerto Rico, Inc.), a licensed agent of CNA. ProTech support: Available for covered devices only; support provided by AT&T Mobility LLC.
Additional restrictions apply. All applicable taxes and surcharges extra.
2Deliveries to Alaska, Hawaii, Puerto Rico, and the U.S. Virgin Islands cannot be shipped for next-day delivery. Colors, features, and accessory compatibility are not guaranteed.
3Declining deductibles: Continuously enrolled customers who remain claim-free for 6–12 consecutive months save 25% off the standard deductible, and at 12 consecutive months or more save 50% off the standard deductible.
4ProTech support is available as a standalone service for $9 per month per enrolled mobile number.
5Protect Plus app: Requires compatible device (excludes BlackBerry® 10 and Windows® phones). Technical limits may prevent certain features from working on all devices. Lock and erase features are not available for iOS devices. App functionality requires device powered on and in AT&T domestic wireless coverage. Accuracy, availability, and timeliness are not guaranteed. Data charges apply for app download. Free version of app with limited features also available for iOS and Android™. Protect Plus app provided by Asurion Mobile Applications, Inc.
See a full list of devices and their applicable deductibles, or call Asurion at 888.562.8662. For full terms and conditions, go to att.com/mppterms.
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